What questions should I ask before choosing a pricing tool?
You’re aware of how a pricing tool can help your business, but do you know the questions you should be asking to effectively evaluate and compare pricing tools?
Can the pricing tool grow with my business?
Work with an pricing expert to help define your pricing process on PriceEdge, and ensure your team takes full advantage of PriceEdge pricing tools. We will guide you through process planning, best practices, and team adoption to ensure your pricing process matches the buyer's journey and the way your team likes to price.
How simple is it to use and train my team to use?
Compared to CRM alternatives like spreadsheets and pen and paper, most CRM systems can seem complicated. The right one for you, however, will help you get more done in less time. The key is finding one that’s powerful yet intuitive. Tools with all the bells and whistles may seem great at first, but if they take your team months to get the hang of, that’s a lot of lost time and productivity.
Tip: To see how easy users find a tool, read reviews on sites likes Capterra
What kind of support does it have?
If a software error can cost you a big deal then you can’t afford to wait five working days for an email response. Look for a tool that offers live chat or phone support during your business’ operating hours with a solid reputation to boot.
What kind of customizations does it offer?
Every CRM will need some customization to make it fit your business and sales process. Creating things like custom fields and pipelines is standard, but does it let you automate parts of your unique workflow? Look at CRM pricing comparisons to see how much you’ll pay for the customizations you need with different providers.
Tip: Browse a CRM’s app marketplace to see if it connects with your other tools.
