CUSTOMER SUCCESS

Your success is our success

As part of PriceEdge's complete pricing solution, we provide you with a Customer Success Manager (CSM) to help ensure you're on the path to reach pricing excellence.

How we can help

TECH PARTNER

Success Planning

TECH PARTNER

You can think of a Success Plan like your own unique post-launch project plan. Together with your CSM, you will create a Customer Success Plan, which includes adoption goals, business objectives, and a roadmap to get there.

Regular Business Reviews

STRATEGIC ALLIANCE

Every six months, we will review business outcomes and execution with you to make sure expectations are being met and we are on track for pricing excellence according to your success plan.

STRATEGIC ALLIANCE
TECH PARTNER

Advocacy

TECH PARTNER

Your success is our success. We will recommend best practices, update you on new features that are relevant for you, and provide sneak peeks into our product roadmaps throughout your time with PriceEdge.

Our CSMs are Here to Help You

You'll love our hands-on approach to customer excellence. A dedicated PriceEdge expert will catch up with you every 6 months and make sure you are on the right track. All our CSMsare engaging, talented, and, most importantly, here to help you reach you get the full potential out of your PriceEdge software.

Discover How Price Edge Can Help Your Business